Meet the Team

Meet Rose Cliff-Olsen 
Door Group Training Manager, ASSA ABLOY

“I really love this job!” That’s the exclamation Rose makes about her nearly 40 years in the door and hardware industry. “I truly enjoy helping our customers better understand all our great doors and specialty products.

Rose’s career started in 1983 at a door manufacturing company in Kewanee, Illinois where she says, “My first thought was how hard can this be? It’s just doors and frames. I soon realized how surprisingly complex the products can be. Fortunately, I had a great mentor named Roy Bognar who generously spent the time and energy to teach me the business. I’m where I am today because of him.”

It wasn’t long before opportunity knocked and led her to the distributor side of the business, where she gained new perspectives and greater insight into customer-solution-manufacturer relationships and needs. By 1992, Rose returned to her original employer to manage that company’s engineering department. Since 1998, she’s held positions as a customer service/project manager, Midwest sales manager, and as a corporate training manager for several hollow metal door manufacturers. 

Rose joined ASSA ABLOY in 2011, first as our West Coast Regional Business Development Manager. Five years ago, she transitioned to the role of the Door Group Training Manager. “The group really needed a point person for training and since I had been a training manager at previous companies, it was a logical choice for me, and I’m glad I made it.”

As dedicated as Rose has been to the industry over the years, and as much as she continues to enjoy it, she also loves to travel, read, and cook. “My favorite dessert to make is a Hummingbird Cake. It’s three cake layers filled with lots of pineapple, bananas, and pecans covered in a scratch-made frosting and topped with more pecans.”

Some of her other specialty dishes include stuffed manicotti, stuffed pork chops, and a five-cheese mac & cheese. But she’s also adventurous and has a lot of fun trying new recipes outside of her comfort zone.

Speaking of venturing out, she’s taken some exciting excursions over the years near and abroad, ranging from Alaska and the Grand Canyon to Cabo, London, and Paris. But most of the time, she’s happy to be near home in Chandler, Arizona where she moved in 2020 to be near her 5-year-old granddaughter Olivia. “She’s my mini-me,” says Rose. “My family and my faith are very important to me. They keep me grounded.

I also feel blessed to be part of a profession that provides such vital security solutions and innovative products. The opportunity to be of service and share so much knowledge about the technology is not work for me; it’s a pleasure.”